INFO

Consumer Complaint Service Flow

Information on the flow of services for submitting complaints, suggestions, and consumer complaints

In order to maintain customer/consumer trust, protecting consumer interests is always our priority. BCA Syariah emphasizes service quality to provide solutions to consumers, including through consumer complaint services.

For the submission of suggestions, complaints, or complaints, consumers can provide them verbally by contacting:

Halo BCA Contact Center 1500888

or in writing through:

The network of BCA Syariah branch offices and email to: halobca@bca.co.id  

 

Here is the flow of BCA Syariah consumer complaint services:

Consumers/the public can also submit complaints through the OJK consumer service. Here is the information: