27 March 2025

BCA Syariah encourage customers to utilize BSya mobile banking during Eid al-Fitr holidays

Jakarta, 27 March 2025 – PT Bank BCA Syariah (BCA Syariah) is inviting customers to enjoy the ease, convenience, and security of transactions via its BSya mobile banking app during the 2025 Eid al-Fitr holidays.

In line with the government’s announcement of the Eid al-Fitr 1446 Hijriah public holiday schedule, BCA Syariah’s banking operations will be closed from 28 March to 7 April 2025. All BCA Syariah branch offices will resume normal operations on Tuesday, 8 April 2025.

To meet customer needs ahead of the holiday, BCA Syariah will open limited branch services on Friday, 28 March 2025, at one branch in Jakarta and three branches in Aceh: Jatinegara Branch, Banda Aceh Branch, Lhokseumawe Sub-Branch, and Bireuen Branch. These branches will operate on a limited basis, serving all cash transactions except SKNBI, RTGS, and financing services.

BCA Syariah Director Ina Widjaja said, "During the brach closure period, we encourage customers to utilize BSya mobile banking app during this long holiday. BSya offers a variety of transaction features, from QRIS payments for convenient shopping at strategic merchants to cardless cash withdrawals at over 19,000 BCA ATMs nationwide.”

Customers are reminded to prioritize caution when transacting to avoid any form of digital crime. Recommended steps include:

  • Protecting digital identity such as User ID, PIN, password, and OTP codes. Never share this confidential information with anyone, including BCA Syariah staff.
  • Using secure internet connections for transactions.
  • Updating the mobile banking app regularly, as new versions usually include additional features and improved security systems.
  • Avoiding suspicious links that may lead to online phishing scams, and being cautious about calls from unknown numbers.

“Our BCA Syariah Contact Center will remain operational 24 hours during the Eid holidays. Please ensure you contact the official Halo BCA 1500888 for any transaction issues,” Ina added.

BSya is BCA Syariah’s new mobile banking app, launched in August 2024, offering a more comprehensive set of features. In addition to standard banking services—such as online account opening, transfers, payments, purchases, cardless ATM withdrawals, and QRIS payments—BSya also offers Islamic features to support worship activities, such as online Hajj savings deposits, Qibla direction, and prayer schedules. Its latest feature allows customers to invest in gold through the gold financing option available within the app.

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